Frequently Asked Questions

1.   Q: How Tall are the Motor Homes?
2.   Q: What kind of gas mileage does a motor home get?
3.   Q: Do you charge mileage for any of the pull behinds?
4.   Q: Can we exchange items in the livability kit for other items that we may need?
5.   Q: Do I need a special license to drive a class "C" motor home?
6.   Q: How much does an RV weigh?
7.   Q: What size ball do I need on my hitch?
8.   Q: Will we be charged a cleaning fee if we clean the rental unit ourselves?
9.   Q: Can we take a shower or cook on the stove while we're moving?
10. Q: Do you deliver?
11. Q: Can we watch sporting events on the roof?
12. Q: Can we take the RV off road?
13. Q: What type of light hook ups are on the campers?
14. Q: Do you allow pets?

A: Yes, We realize that pets are considered part of the family, but we also know that other customers are allergic to pet dander etc. So; we have the current rules set up until someone ruins it for everyone. Pioneer will apply an additional $200.00 security deposit to cover any stains and or damage (i.e. chew/scratch marks, urine extraction, and fabric/tile replacement etc.). And a standard $75.00 cleaning fee that will be added to your rental agreement to clean any pet dander that may be left behind. Every rental unit is inspected for pet hair upon its return (even customers without a pet reservation or notice). A representative will take a piece of tape and apply it in different locations of the rental unit. If pet hair or any other evidence is picked up or found, a extra $150.00 will be added for the clean up. If no damage from your pet is detected, then you’re refunded your $200.00 security.
15. Q: Do you have any suggestions for pets?
16. Q: Where are you located?
17. Q: What does "all inclusive" mean?
18. Q: What should I pack?
19. Q: Why do I have to pay for an extra day if I return after specified return times?
20. Q: Do you charge mileage for any of the pull behinds?
21. Q: How do I reserve the RV?
22. Q: How far in advance should I reserve the RV?
23. Q: Should I just send a check to reserve the RV?
24. Q: What if I have to cancel?
25. Q: Will you contact me if someone asks for the same dates after you send me a quote?
26. Q: What do you do with my personal information?
27. Q: When do I need to use the generator?
28. Q: Can I have someone else pick up the RV for me?
29. Q: What are pre paid fee’s for?
  30. Q: Can I Mail or Fax a reservation in?

 

 

  
 

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  All product information contained at this website is believed to be accurate at the time of posting. However, during the rental season, it may be necessary to make revisions and Pioneer RV Rentals, Inc. reserves the right to make all such changes without notice in prices, colors, materials, equipment and specifications, as well as the addition of new models and the discontinuance of models shown here. So please talk with a Pioneer RV Rentals, Inc. representative to confirm the existence of any materials, design or specifications that are part of your rental decision.